Work for the Dole and Community Work Service Guarantee for Job Seekers
You will receive ongoing services provided by your CWC for the Work for the Dole and Community Work programmes. CWCs must provide these services without discrimination or prejudice and in a professional manner.
As a potential Work for the Dole sponsor organisation, you can expect your CWC to:
- provide accurate and informative advice about the Work for the Dole programme and the role of the sponsor organisations
- explain the requirements of the programme
- inform you about funds available, for example to pay for a supervisor or materials
- provide prompt informative written feedback on the reason they cannot accept or further develop your proposal.
As part of the Activity Application process, your CWC undertakes to provide helpful and active assistance in developing your activity proposal including:
- help in identifying OH&S risks and how they will be managed
- providing you with accurate advice about the range of things you need to consider in developing an activity proposal and meeting the criteria for approval, for example building approvals
- negotiating activity budgets
- considering all applications in a fair, equitable and timely manner, and
- providing informative written feedback on the outcome of your activity applications within 14 days.
If your activity has been approved, your CWC undertakes to:
- promptly enter into a contractual arrangement with you for the provision of work experience activities
- make timely payments to you in accordance with your contract and within programme requirements
- monitor the progress of your activity, including budgets, risks and planned outcomes (in a manner that is consistent with the goals and objectives of the programme) and take appropriate action where necessary.
As a sponsor or organisation that hosts a placement where the CWC is the sponsor, you can expect your CWC to:
- quickly (and equitably) refer eligible participants and replacements when participants leave
- collect and maintain data relating to job seeker participation in a timely manner
- support you in the placement and management of participants including resolving job seeker questions and issues
- take appropriate action in relation to job seeker participation
- provide you with ongoing support in the delivery of work experience opportunities.
As a Community Work Organisation, you can expect your
CWC to:
- provide accurate and informative advice about the Community Work programme and your role
- explain the requirements of the programme
- collect and maintain data relating to job seeker participation in a timely manner
- resolve job seekers’ questions about the programme.