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Serving up flexibility - in restaurant and catering

The restaurant and catering workplace flexibility industry project aims to increase employer awareness of the benefits of flexible work arrangements and encourage employers to implement them.  The publication, Serving up flexibility: creating flexible workplaces in the restaurant and catering industry, provides eleven case studies of workplaces showing the positive experiences of employers and employees as a result of using flexible work arrangements.

Arrangements include rostering to fit an employee's child care requirements, leave to attend emergency situations, job sharing positions to assist people returning from parental leave and a number of other innovations.

The publication comes at a time of a growing awareness of skill shortages and focuses on the industry’s need to implement innovative working arrangements to attract employees from diverse backgrounds, including parents, carers, mature age workers and people with disabilities.

This project was developed in conjunction with Restaurant & Catering Australia and its member State Associations.  Managing Work|Life Balance was the consultant engaged to assist in putting together the case studies.

The publication is divided into two parts. The report provides a summary of the project and key principles about flexible work arrangements as well as information about the industry and relevant industrial relations legislation.

Serving up flexibility: creating flexible workplaces in the restaurant and catering industry (PDF 1MB)

The individual case studies feature testimonials from employers and employees about the work-life balance arrangements used in their workplace:-

To order a hard copy of the publication, please email flexibilityworks@deewr.gov.au or your local Restaurant and Catering State Association (1300 722 878).